BUY AND SELL SAFELY AND AVOID SCAMS
The majority of Ex-Boyfriend Jewelry users are trustworthy and well-intentioned but be smart about your transactions. Make sure you're very clear in your communications about agreed upon price, method of payment and delivery of the item and read the tips below for some good advice.
SCROLL DOWN FOR SCAM ALERTS, TIPS TO AVOID SCAMS AND A LIST OF SCAMMERS REMOVED FROM THE SITE
TRANSACTION - We suggest using www.safefunds.com for all large transactions - this site protects both the buyer and seller and helps to avoid scams. Please check their site for details. This is a better option than PayPal for expensive items since no funds are released until both buyer and seller are satisfied with the transaction.
If you choose to deal with the buyer or seller directly, we suggest using your credit card through PayPal as method of payment. Please see "How to Buy and Sell" for additional infomation and keep reading to educate yourself about scams.
BUYERS AND SELLERS - We recommend that you either print a hard copy or copy and paste the the details of the ad for the item you"ve purchased and save it somewhere on your computer. If there is a dispute about the item, you will have a copy of the ad and the full description of the item to refer to.
SHIPPING - Items should be insured and shipped so that the item can be tracked. You'll want proof that you shipped and the buyer received the item. Express Mail from the US Postal Service is resonable, comes with some insurance and is completely trackable and additional insurance can be purchased. Or ship UPS with appropriate insurance. If shipping Priority Mail, it is recommended you ship certified mail with proof of receipt. Using a thrid party company such as escrow.com or safefunds.com helps to eliminate some of these concerns.
If you've paid via PayPal and not recieved the item paid for, contact PayPal Resolution Center immediately. If you used your credit card through your PayPal account, contact your credit card company as well. Also, contact your local law enforcement agency.
Keep your communication on our private message system. Scammers like to start communicating directly by email so you don't see that we've blocked their account. We add the word SCAMMER to the user name of someone whose account we've blocked to warn our users to stop dealing with them. If you need to email directly, that's fine, but check back to the site before completing your transaction.
If you plan to do your transaction in person, it's very important to take some precautions. If meeting someone, please remember to:
• Insist on a public meeting place like a cafe
• Tell a friend or family member where you're going
• Take your cell phone along
• Consider having a friend accompany you
• Trust your instincts
Also, if making the transfer of goods in person, make sure you get or provide a receipt or bill of sale. You want something to prove that the transfer was made from seller to buyer. Both parties should sign the receipt and it's worth asking to see ID to make sure each party is who they say they are. PayPal payments can be reversed if the buyer claims to have never recieved the item.
Taking these simple precautions helps make Ex-Boyfriend Jewelry safer for everyone. For more information about personal safety online, check out these resources:
AVOID FRAUD & SCAMS & FAKES
**SCAM ALERT** Watch out for fake PayPal emails. If you receive an email from PayPal saying you've recevied funds from a buyer, confirm this fact by going to the PayPal website and checking your account BEFORE shipping the item.
**SCAM ALERT** If a buyer offers to send or actually sends you a money gram or wire transfer for MORE than the agreed upon price and asks you to send back the difference THIS IS A SCAM and should be reported to the local authorities immediately. See below for who to contact and more information about OVER PAYMENT SCAMS.
**SCAM ALERT** If a buyer makes an offer on your item and asks you to ship it to their "sister", "cousin" etc. in Nigeria, walk away. This is a scam.
**FAKES** Scroll down for lots of good info on how to spot a fake.
Educate yourself about scams:
Over payment scams
Consumer Fraud Reporting and Tips
Spotting a Fake Third Party Escrow Site
You can avoid being ripped off by following these common-sense rules:
- If a buyer refuses to use a service like SAFEFUND.COM, be very cautious. For a small, flat fee, Safefunds holds your money until you've received your purchase and approved it. Any seller unwilling to use this service may well be attempting to scam you. PayPal does not offer this same protection.
- If a buyer offers you more money for an item than the item is worth and then asks you to send the difference back to them, THIS IS A SCAM. See "Over Payment Scams" above.
- WHENEVER POSSIBLE, DEAL LOCALY WITH PEOPLE YOU CAN MEET IN PERSON.
- NEVER WIRE FUNDS VIA WESTERN UNION, MONEYGRAM or any other wire service - anyone who asks you to do so is a scammer.
- FAKE CASHIER CHECKS & MONEY ORDERS ARE COMMON, and BANKS WILL CASH THEM AND THEN HOLD YOU RESPONSIBLE when the fake is discovered weeks later.
- NEVER GIVE OUT FINANCIAL INFORMATION (bank account number, social security number, eBay/PayPal info, etc.)
Remember - EX-BOYFRIEND JEWELRY IS NOT INVOLVED IN ANY TRANSACTION, and does not handle payments, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification" - Beware of any buyer or seller who claims Ex-Boyfriend Jewelry makes any of these promises.
WHEN WE PULL A USER DOWN OFF THE SITE WE ADD "SCAMMER" TO HIS/HER USER NAME IN ORDER TO LET OTHER USERS KNOW NOT TO CONTACT THEM.
These are the usernames of individuals we have removed from the site for fraudulent activity. If you run across them or ar contacted by them, DO NOT RESPOND and REPORT IT TO US A.S.A.P. Please see information on how to report scammers below and please contact us if you're suspicious of a user and remember - we add the word SCAMMER to the user name as soon as someone is reported:
mistletoe2012, Candieshell2013, Andrea Alston, beachgoer2012 (same person)
PayPal scam - glresou, stpodu56, globcon45, eptfir45, resou57
bgisboure or bisboure (This is the same person)
Caviardreams, lawyer4life, inhamptons, jazz lover, politics101, Overhim2010 (Same Person)
Summerlee or Daisie603 (This is the same person)
Sdrwds or Sndrwds (Same person)
Whatacreep, leahrocker or hisloss (same person)
Scutbum or Gem or Gemma 0r elmo2oo8, elmoscave2oo8, elmoscave 89 or manhater (same person)
jnn (first name Jennifer, last name starts with Q)
Tdhlm or Tddhlm or Thlm or Police (same person - first name Todd)
Trinnie (First name Trina)
GSmithson AKA Lillyboy AKA Peanutpet (same person)
pais12, A.K.A JM1, A.K.A CM10, A.K.A Cb1
bzgurl1416 (selling stolen items)
Erinsbabyfood, erinbennett0821, esdsdd1216,
sdimmick1216, stephaniemb (Same person)
K79 and KAT479 (same person)
chelsielin and chelsielin1 (same person)
bisbourne and Brendagisbourne (same person)
Anne Kline, Anne Johnson, Diana Kline, Amanda Smith, Mylove23, Calibombay, Skylarisdior, Johnson, Bridgett Penaherrera, Bridgett Thornton, Sara Thornton, SaraThornton09, Amanda Thorton (same person)
Kerth1, Krtc (same person)
We add scammer user names to this list as they are reported to us. If you think you have been scammed, please contact us imediately with the potential scammer's user name and any information you might have.
Who to notify about fraud or scam attempts:
First, email us immediately at firstname.lastname@example.org Next, contact:
• FTC online complaint form (www.ftc.gov)
• FTC toll free hotline: 877-FTC-HELP (877-382-4357)
• Canadian PhoneBusters hotline: 888-495-8501
• Internet Fraud Complaint Center (www.ic3.gov/)
• Non-emergency number for your local police department.
- Consumers are asked to report check overpayment scams to their state Attorney General, Better Business Bureau and the National Fraud Information Center/Internet Fraud Watch, a service of the National Consumers League at www.fraud.org. or 1-800-876-7060, or the FTC at www.ftc.gov or 1-877-FTC-HELP.
You can also file a complaint at the FBI's Internet Crime Complaint website. www.ic3.gov
If you suspect that an item posted for sale on Ex-Boyfriend Jewelry may be part of a scam, please email the details to email@example.com. Be sure to include the URL of the ad in your message.
Most scams involve one or more of the following:
- Inquiry from someone far away, often in another country and the offer to pay via money order.
- Western Union, Money Gram, cashier's check, money order, shipping, escrow service other than the ones we've recommended, or a "guarantee"
*****HOW TO SPOT A FAKE - A QUICK COLLECTION OF USEFUL WEBSITES****
Just a quick reminder that sometimes people aren't so upfront about what they're selling. Please see the following websites in order to make more of an educated online purchace:
How to Spot a Fake Everything
How to Spot a Fake Purse
How to Spot Fake Tiffany
A little light reading about Fakes - Fight the Faux Blog
Also do some digging on your own. Google is full of sites that will point you toward a fake handbag or diamond. Take the time to look things up.
Most of our users are on the up and up, but ALWAYS educate yourself before buying and selling online.